Customer Care

100% Satisfaction Guaranteed!

Not happy with your purchase? Let us know! If you are not satisfied with your purchase, then email us within 5 days of receipt for return information and refund of product purchase price.

We take pride in what we sell! We have carefully chosen these items for their quality and appeal. We believe that you will find most of our items are even better in person than we can show on the web! We have carefully chosen products from artisans and craftsman to give our customers a variety of products to meet their decorating needs and budgets. Stormy Mountain Candles are still hand poured to perfection, and, in our opinion, cannot be duplicated. Our coffees from Shalina are truly a gourmet experience. One try and it was easy to convince us of their truly unique and exceptional taste and quality. The crafted metal and wrought iron is of the highest quality and durability for long term decorating and functional needs. The beauty of Mara and Padilla, along with the quality, is exceptional.

What some of our customers are saying:

Couldn't be more satisfied with the customer service and products ordered. Will definately bookmark this site and return often!

Was so glad to see the Ranch now online with so many items to choose from. Now I can get my candles delivered year round! Thanks!

Was able to add the perfect touch to our great room. Excellent quality items.

After receiving my welcome sign, I changed my mind. I expected the usual hassles of online returns, but was happily surprised at the customer service and dedication to make an exchange easy and get just what I was looking for. It's great to see personalized attention in today's marketplace.

After purchasing 2 Mara Mugs I have become a true collector! These mugs are wonderful and addictive. I will be sure to come back and add to my collection. I'm Hooked!!!


The Double T Ranch wants everyone to feel that they are purchasing from an old time country store, where everyone knows your name and takes the time to say hi! Even if you visit us on the web, we want you to feel welcomed and a friend, as well as a valued customer!!!

At The Double T Ranch Store Satisfaction is always 100% Guaranteed! Thank you for stopping by! Please contact us with any questions at The Ranch

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