Thank you for stopping off at The Double T Ranch! You can always reach us by sending an email with any questions you may have...or Call 860-214-3980 webmaster@thedoubletranch.com Delivery Charge per Shipping Address: Prices vary depending on Merchandise total. $9.99 or less ADD $5.35 $10.00 - $14.99 ADD $6.35 $15.00 - $29.99 ADD $7.50 $30.00 - $39.99 ADD $8.50 $40.00 - $59.99 ADD $10.50 $60.00 - $99.99 ADD $13.50 $100.00 or more ADD $15.50 AK, HI residents, add $12.50 to charges above. We DO NOT ship outside of the United States. In stock items ship within 3 to 10 days. * *Please note: RA Guthrie items may take up to 30 days to ship. Cowboy Works items may take up to 2 weeks to ship. As both of these product lines are CUSTOM made at time of order! We now offer 2nd day air shipping. Use the above shipping information as a guide to 2nd day shipping. 2nd Day Shipping will give products a higher shipping priority, but we will not guarantee that items ordered 2nd Day will be shipped the same day as ordered. Every effort will be made to ship ALL orders in as timely a manner as possible. You will be notified ASAP if any item is backordered or will take longer than estimated to ship to you. RETURNS: SATISFACTION GUARANTEED If you are unsatisfied with any of our products for any reason, please email us with any return items for shipping information within 5 days of receiving the item (just email notification). Please return the item within 20 days of delivery. Your account will be credited for the purchase price of the product ONLY. We generally do not refund shipping charges, but may work with you on an exchange. Damaged Items: Please notify us immediately if you received ANY item damaged and we will be happy to replace it or offer a full refund. Please keep original packaging if possible, for any shipping carrier damage that may occur.